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Top 10 Tips for Believable Medical Video Testimonials

We are living in the era of video marketing with videos already representing 74 percent of all Internet traffic. Pharmaceutical companies have long been using video testimonials to create awareness, but it is even more important today to use this technology to your highest advantage. Having testimonial videos available for your clients to view and share on your website will make your online presentation powerful.

Some of the best web marketing in 2016 included video testimonials on a company website homepage, which draws potential clients in immediately.

Examples of Great Video Testimonials

Tips for video testimonials

Tips for video testimonials

Testimonials matter because a viewer's brain can process a video 60,000-times faster than when only hearing or reading words. This medical video testimonial shows a very personal, authentic side that speaks to a viewer emotionally. Remember, testimonials don’t have to be complicated to be profound. They just have to be authentic.

Slack's video testimonial is a great example of showcasing the user experience in a very believable way, while also promoting the product in an organic manner. This video is not only funny and entertaining, but it’s also believable and authentic.

Here are 10 tips on how you can make your own medical video testimonial more believable.

1. Stay Away From Scripted-sounding Testimonials

The best social media videos are the unscripted ones. Even though your video production may need scripted audio, or prompts, try having your video hosts and interviewees practice a few times so that their words and testimonials come out naturally. If it doesn’t feel authentic, then it won’t look authentic to the viewers.

2. Humanize Your Characters

Whoever is giving the testimonial needs to be someone people feel they can relate to. Specify the speaker's name, age and occupation. Humanizing your subject will help viewers believe the authenticity of your testimonial.  A great example is in this BeActive commercial where the testimonials are true users of the product, showcasing their testimonials as authentic and believable.

3. Use Ambient or Natural Lighting

Studio lighting and props have the disadvantage of looking rigged. If you can interview the doctors and nurses outside, on location, in their offices or even in a medical waiting room, you transport the viewer to the location, further enhancing the genuine nature of the setting.

4. Ensure Quality Audio

Even if you are using an iPhone, tablet or other small digital device for recording, you can still get clear, good-quality audio. Check your settings and get to know your equipment before filming.

5. Engage Your Viewers

When using professionals like doctors, your viewers will be looking for medical professionals who are engaging, warm and thoughtful.  Be sure to have a doctor your viewers can trust trust and feel like they could schedule a consultation with.

  1. Don't Go Overboard on "Salesy" Speak

Viewers can spot a hard-sell video advertorial and will be immediately turned off if something sounds fake. Your testimonial should sound like someone telling a good friend about a great product. This way, viewers don't even realize they are being sold on something. This essential point is part of the creative process that Concepts Video can help you with.

7. Keep It Short

People won’t keep their attention focused on something for too long. To make your interviewees more believable, you can edit their speech to just under a minute. Skip the pharmaceutical jargon and use simple layman's terms.

8. Zoom In

Many people are not familiar with medical devices. To give a good picture, don't be afraid to have your testimonial showcase the tiniest details of your equipment. If you are showing an internal device, a good illustrator can help make complicated concepts visually understandable.

9. Be Authentic

Asking for honest customer reviews is the best way to get content for your video testimonials. If users are not available for a video shoot, you have the opportunity to interview people by phone, including snippets of their testimonial with subtitles accompanying your soundbite.

10. Back Up Claims With Research

Scientists know that they need research data to back up their claims. The same is true for branded video content. If you can gather some research quotes and statistics, you'll have a better chance of your viewers believing your claims. A good testimonial will include numbers, figures, data and detail. Viewers won't want generalized assumptions. If you are showcasing medical breakthroughs and technology, give statistics and cite examples.

At Concepts Video, we can help you create successful brand awareness and tell your story in an entertaining and informative manner. We specialize in captivating audiences through well-crafted video content production.  

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Health Technology Takeover

The doctor will see you now…on your computer. Technology is not only assisting healthcare professionals, but it’s now helping patients around the world. While doctor’s office visits take up time and money, technology is now making it possible for patients to see a doctor through their smartphone or computer. This health technology takeover is already starting to occur in households and doctors offices around the globe.

Skyping Doctors

According to a survey by American Well, “one in five consumers would switch to a doctor that offers telehealth visits.” For individuals who have a primary health care provider, “65% are interested in seeing their PCP over video. Parents with children under 18 are even more likely to say they’re interested, with 74 percent interested in seeing their PCP through telehealth. 20 percent of consumers are willing to switch to a PCP that does offer telemedicine visits.”

This job isn't always easy

By switching to video technology, patients and doctors are saving both time and money. Many people delay seeing a doctor because they think “it costs too much (23%), it takes too long to see the doctor (23%), they think the issue will go away on its own (36%), or they’re just too busy (13%)” (Ashford, Forbes 2017). While this doesn’t eliminate the need for in-person visits, not all ailments require face-to-face medical attention.

Video Content for Patients

While many consumers are switching to skyping their doctors, some patients still need to know how to administer drugs, prep for surgery, or take medicine. Skyping a doctor while administering medication may work for a short while, but doctors need to be able to streamline the process for the majority of their patients. With the advent of skyping patients, there is an increased need for doctors to create video content for patients.

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For example, a doctor can create original video content about surgery preparation and show this to patients via an online web portal. This video content educates the patient and can be replayed many times so that patients don’t miss important information. Patients are also able to share the content with family members who may be assisting in the surgery process by driving them to or from the surgery center. Concepts Video specializes in producing engaging content for medical professionals to streamline their medical process.

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For the full articles, please visit Forbes and American Well.

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How to Boost Your SEO With Video Marketing

As a marketer working in the medical or pharmaceutical industry, SEO is imperative for bringing traffic to your website, but did you know that video can play a key role in your SEO strategy? A recent report by CISCO revealed that video traffic is growing rapidly as a majority of all Internet use.  This report predicts that it would take one individual 5 MILLION YEARS to watch the amount of video that is reported to shared globally each month by 2020. This statistic has caused leading experts around the globe to predict that video is the medium of the future. With these colossal predictions, brands will need to spend more time developing video content for their customers and viewers if they want to stay current on the state of video. Let’s take a detailed look at how video content affects SEO and brand strategy.

How Video Content Affects SEO

When used correctly, video content can have a hugely beneficial effect on your site’s search rankings. Video is currently an underused medium, which means that you can get one step ahead of your competitors by including it in your brand strategy.  Numerous brands are increasing their SEO rankings through “backlinking” to their videos.  One of these very successful SEO videos was created by the company, Dollar Shave Club.  This video had nearly 100k backlinks to it within a year of its posting.  What does this mean for SEO?  Google and other search “bots” will see these 100,000 backlinks and rank the site #1 in it’s search results.  

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Additionally, videos can be very engaging for visitors to your site, encouraging them to stay and learn more about your brand, rather than hitting the back button and adding to your bounce rate statistics. Video is also highly shareable, which means it can help you generate buzz on social media. By constantly publishing interesting, useful videos, you can increase the number of people linking to your site, which has a direct effect on your site’s position in the search engine results pages. Along with social media platforms like Facebook, it is recommended to publish all videos to YouTube since Google ranks YouTube videos highly in its search results, allowing you to reach a wider audience.

It’s Easy to Get Started With Video Content for SEO

You don’t have to be a Fortune 500 company to create great video. In fact, even small businesses can create meaningful and engaging content.  Firstly, it’s important to understand what would be beneficial for your customer.  Is your target market potential customers looking for more information about a product, existing customers looking for how-to videos, or something else?  One great example of a company relating to existing customers is DJI’s tutorial videos.  Their product, the Mavic Pro Drone, doesn’t have any owner’s manual in the box.  All their videos are “how-to” videos that can be found online.  Since every new customer is likely to watch all of their videos, this increases their SEO rankings as well and in-turn generates more customers.

For a great example of a video relating to potential customers, take a look at this short-and-sweet video from pharmacy group Smart RX Systems.  This video helps educate potential customers and consumers on this cutting edge product without boring them with pharmaceutical jargon.  This video is a great use of animation as it simplified a complicated product for its viewers.  

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Concepts Video Can Help

Video marketing takes a multi-prong approach and thus, it’s a good idea to get help with your first foray into video marketing. Concepts Video can help you develop a video content marketing strategy that works in harmony with your SEO goals and overall brand vision. Why not get in touch today to see how we can help?

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Lights, Camera, Engagement – How Online Video is Changing Healthcare

Action, action! Read all about it! 2017 is the year of video marketing and the year has kicked off in full force. With more than 60% of marketers and small business owners increasing investment in video marketing this year, video is proving itself as the essential instrument for influence in 2017. One of the industries being affected by the increase in video marketing is the health industry.

Healthcare in Video

While many relied on articles for promoting information in the last few decades, video has now taken over as the key correspondent of information. Healthcare can be a dry and difficult industry to understand for laymen. AJ Agrawal, contributor to Forbes says, “the reason people are drawn to videos is the ability to visually understand specific topics. This clearly works well for health industry startups where everything from various wellness and medical conditions can be explained in an easier to digest way illustrating how a new product or service can work for a health-related problem.” Concepts Video has created dozens of how-to medical videos, clearly demonstrating how a product works in an entertaining and informative fashion.

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Why Video?

Agrawal says, “besides using new formats and types of video production you’re your health industry startup, your video marketing campaign has to focus on the same things your other content marketing tactics have done if they are to resonate with your audience, build trust, inspire them to share it, and have them return again and again to you as their expert.” Concepts Video has relied on a winning formula for TV commercials for years so it’s no wonder that we have adapted our engaging prescription for online video.  

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What Types of Video Should We Use?

With an ever-changing environment of platforms, it can be confusing as to what types of videos companies should be producing. Agrawal advises, “whether it is live streaming, an ephemeral video, or an animated video, your video content must show that you understand and have identified your audience’s health-related problem and pain points. Then it must educate them and provide an effective solution. Finally, include a call-to-action that incites urgency and pushes them to act on what they see in the video.”

Concepts Video is a leading expert is creating influential videos for the healthcare industry that drive sales with a compelling call-to-action.

See the rest of the article from Forbes here and check out the Infographic below from Animoto!

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